Privacy Policy

This Privacy Policy describes how Livvy Lashes ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.livvylashes.co.uk.

Personal Information We Collect

When you visit our website, we may collect certain information about your device and how you interact with our site.

This may include:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address

  • Device information

  • Website usage data

We collect this information when you:

  • Place an order

  • Sign up to receive emails

  • Enquire about training courses

  • Fill out forms on our website

  • Interact with our website or advertisements

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to enquiries

  • Send marketing emails (if you have opted in)

  • Improve our website and services

  • Prevent fraudulent transactions

You may unsubscribe from marketing emails at any time.

Email Marketing

If you subscribe to our mailing list, you may receive emails about:

  • Product launches

  • Promotions

  • Training opportunities

  • Business tips and updates

You can unsubscribe from these emails at any time by clicking the unsubscribe link in the email.

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, such as:

  • Shopify (our website platform)

  • Payment processors

  • Shipping couriers

  • Email marketing platforms

These providers only receive the information necessary to perform their services.

We do not sell or trade your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information and ensure it is stored securely.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection laws (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how customers interact with our site.

Cookies help us:

  • Remember your preferences

  • Analyse website traffic

  • Improve website functionality

You can disable cookies through your browser settings if you prefer.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page.

Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: livvylashesltd@gmail.com
Website: www.livvylashes.co.uk